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Automate Customer Support Issue Resolution Using AI Text Classifier  

Enhances customer support efficiency by automating the resolution of long-standing JIRA issues. It identifies unresolved tickets, processes each through a subworkflow, uses AI to generate reports from issue comments, classifies the state and progress, performs sentiment analysis, and either escalates or closes the issue based on the findings.  

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Descripción 

This workflow enhances customer support efficiency by automating the resolution of long-standing JIRA issues. It identifies unresolved tickets, processes each through a subworkflow, uses AI to generate reports from issue comments, classifies the state and progress of the issue, performs sentiment analysis, and then either escalates or closes the issue based on the findings.